Please read this document carefully. It explains how we operate and what you can expect when using our website and services.
Information we collect
We may collect information you provide through enquiries, partner registration, loan applications and document uploads. This can include your name, contact details, identity and address information, employment or business information, financial details, loan requirements and supporting documents.
We may also receive technical information such as browser type, device information, IP address and website activity needed to operate, secure and improve the service.
How we use information
We use information to respond to enquiries, review and process applications, support partners, match an application with the lender selected by the partner, communicate progress, prevent misuse, meet legal obligations and improve our services. We do not use uploaded borrower documents for unrelated advertising.
Sharing with lenders and service providers
Information may be shared with the bank, NBFC, fintech company or other financial institution selected for an application, and with service providers that help us operate communications, hosting, storage, verification and support. Each lender independently applies its own privacy practices, eligibility rules and assessment process.
Consent and lawful use
By submitting information for yourself, or by a finance partner submitting information with the borrower’s authority, you consent to its use for the requested enquiry, application or service. You should provide only information that you are authorised to share and ensure it is accurate.
Storage, security and retention
We use reasonable administrative and technical safeguards designed to protect information from unauthorised access, alteration, disclosure or loss. No online system is completely risk-free. We retain information only for as long as reasonably required for the service, legal obligations, dispute handling and legitimate business records.
Your choices and rights
You may contact us to request access to, correction of or deletion of personal information, subject to identity verification and any legal or record-retention requirement. You may also ask us to stop non-essential communications. Some information may need to be retained where an application or legal obligation remains active.
Cookies and external websites
Our website may use essential browser storage or cookies for security, sign-in and core functionality. Links to lender or other third-party websites are provided for convenience; their privacy practices are governed by their own policies, not this policy.
Policy updates
We may update this policy when our services or legal requirements change. The latest version will appear on this page with its updated date. Continued use after an update means the current policy applies to subsequent use.
Questions